Health & Safety

Everyone receiving treatments performed by The Secret Therapist staff MUST complete our detailed Consultation Form.  Without this, we regret, that your treatment/s will NOT be administered.  Please note that all the information shared with us is completely confidentially and stored safely in our private files and not released to any third party without your consent.

Certain medical conditions (such as cancer, epilepsy, diabetes, heart conditions, arthritis for example), disabilities or illness’s require a doctor’s note of permission for you to receive treatments.  We ask that you discuss any health concerns with your therapist prior to your appointment/treatment.

Our treatment beds have a weight capacity of approx. 20 stone / 280 lb / 127 kg and length of approx. 6 foot.  Should your measurements exceed this, please let us know in advance so we can make alternative arrangements for you to enjoy your treatments.

Please ensure that you inform The Secret Therapist as soon as possible  if anyone receiving treatments is pregnant or trying to become pregnant.  Many of our treatments are suitable throughout pregnancy and these can be found in our treatment menus.

The minimum age for clients/guests to receive treatments at The Secret Therapist is 16 years.  However, in some circumstances, any aged lower than this may be considered but MUST be accompanied by an adult during their treatment/s.  Their parent/guardian MUST complete and sign our Parental Consent form as well as our Consultation Form prior to treatment.  For further information or to discuss please do not hesitate to contact us.

***IMPORTANT ANNOUNCEMENT*** We are currently receiving a high volume of telephone calls while also being busy with treatments. If you are having difficulty reaching us by phone PLEASE leave us a voicemail message and we will respond to your request as soon as possible. Alternatively, arrange your appointment online using our convenient booking tool. If redeeming a Groupon or Wowcher voucher please ensure you enter the voucher code (SECURITY CODE if using Groupon) in the comments box before clicking the 'pay later' button on checkout. Your treatment cannot go ahead without it! We apologise for any inconvenience caused during this busy time. Dismiss